RPA In IT Management
IT Management & Operations
RPA USAGE APPLICATIONS IN IT PROCESS MANAGEMENT
Automating IT operations with RPA helps you improve process quality and effectiveness, increase IT staff productivity, shorten service delivery time, decrease operational costs and systematic failure rates, and, most importantly, improve operational efficiency.
- Backup, Recovery, and Patch Management
- User Management
- Monitoring User Experience
- Resetting Passwords
- Sending User Notifications
- Software Installations
- Incident Management
- Network Support
Backup, Recovery and Patch Management
They need user interaction for each step and employees who perform this task manually should be very careful during this process. Therefore, automating these processes with the help of RPA can take this stress off your employees’ shoulders and enable your employees to work more efficiently
For end-to-end user management such as creating an account, creating an e-mail address, etc., It is important to locate the robots in the IT department for handling tasks and making benefits from the HR department as well.
There can be many requests related to password resets which are also repeatable tasks, they have a classic, manual and persistent structure, and few exceptions. Consequently, the process is a primary candidate for automation. All that’s needed is to provide software robots with specific templates (request, acknowledgment, etc.), and with access to the IT service management (ITSM) tool for active directory activities.The next step is to let the robots deal with the second category of non-emergencies. By logging into the apps, robots can quickly change the password, send a new one to the user, and update the request status to “resolved”.
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What Our Customers Say About Us
Our customers appreciate that with the Robusta Cognitive Automation RPA platform, they can get their process improvement efforts up and running in a short timeframe. And, also thanks to Robusta RPA for such extensive and structured partner training opportunities. Robusta Partner Network has enabled us to reach more customers with more suitable solutions. As a partner, we thank the entire team for their support from start to finish.
Aziz Volkan Kurt
We wanted to replace the cumbersome and unstable RPA product we were using. Robusta carried us over to their platform in record time, and we never looked back!
We were looking for RPA technology that was easy to use, configure, learn, adopt, and manage. Robusta exceeded them all. They clearly stood apart from the competition in this important area, which is the main reason we picked them.
Robusta has proven to be a true strategic partner to our company by combining their state-of-the-art and easy to use RPA solution with a clear dedication to customer satisfaction.
Robusta has been more than a RPA software vendor since we started our partnership. The entire team have been putting their hearts and souls in automatizing our processes. Robusta has already been and will be a key digitalization partner of us.
We were looking for a strategic partnership with an RPA vendor who would be capable of working with us, who would also deliver an innovative product roadmap to continue to help us in the future. Robusta clearly demonstrated its long term vision and proved that their technology would carry us into the future.
We developed a great partnership with Robusta, who simplified and automated some of our major workflows leading to significant efficiency increases and cost reduction. We appreciate their dedication and creativity to bringing our initiatives to life.